Policies, Reports and Plans
Please review, download and read our policies, reports and plans.
| Policy | Policy # | Last Updated | Download |
|---|---|---|---|
| General Visitor Policy | I-B-121.00 | January 2026 | Download the General Visitor Policy |
| Essential Caregiver Policy | I-B-120.00 | January 2026 | Download the Essential Caregiver Policy |
| Complaints and Concerns | I-B-30.10 | January 2026 | Download the Complaints and Concerns Policy |
| Accessibility - Client Service | I-B-34.00 | January 2026 | Download the Accessibility - Client Service Policy |
| Temporary Service Disruption and AODA | I-B-34.00 | January 2026 | Download the Temporary Service Disruption and AODA Policy |
| Report | Last Updated | Download |
|---|---|---|
| Annual Accessibility 2025 | November 2025 | Download the Annual Accessibility 2025 Report |
| Annual Quality Report 2025 | April 2026 | Download the Annual Quality Report - 2025 |
| Continuous Quality Report | March 2025 | Download the Continuous Quality Report |
| Report | Date | Download |
|---|---|---|
| Multi year Accessibility Compliance Plan | 2023-2027 | Download the Multi year Accessibility Compliance Plan |